Frequently Asked Questions



GENERAL QUESTIONS

Yes, we are offering this month an incredible deal for your very own site to increase the exposure of your listing. It is a low flat fee of $500 and a low monthly hosting plan. For additional details, please visit this link.

This is what your site would look like ... with any color scheme of your choice.

real estate template sites for sale

This is an excellent question. As you already know, SPAM and fraudulent emails are an on-going issue on the Internet. If you have encountered an email from a suspicious source, please let us know right away and we will block them from our website. With have security measures in place to stop them but need you to provide the suspected email address. In some instances, we will report them to the proper authorities. As in any other transactions on the web, always use common sense, investigate the request, ask a trusted friend for their opinion, or contact our team as we may be able to help.

1. Prospective buyers from around the world will be able to see your property. Why limit yourself to the people in your neighborhood? The more exposure you give your property, the higher the chance to find a buyer or renter.

2. You only pay a small fee while we spend money and time on search engine ranking so that our site and our directory of listings are visible on popular search engines such as Google and Yahoo!, Bing and others.

3. There is no need to build your own website. As you know, building a website, registering a domain name, hosting a site and listing it as a top ranking in the most popular search engines can cost thousands of dollars and takes a lot of time, effort and expertise.

4. There is no waiting period. Your property is listed immediately on our website and categorized according to the criteria you have chosen. Why wait until tomorrow? Time is of the essence when it comes to selling or leasing real estate.

5. We also offer free tools and information to help you be successful in the sale of your property such as tips, real estate news, travel news, etc. Not convinced yet?

Click here for additional information.

First of all, be wary of websites who list all of the properties for free as they often make money by selling your personal information to other companies over and over. We do not do this! Real Estate Online Search is a professional and ethical real estate portal company.

We offer promo codes from time to time so make sure to visit our Special Offer page.

At Real Estate Online Search, we have no hidden costs, no taxes and no commissions. The price you see is what you pay. Our advertising plans range from 67 cents per listing per month to $20 per listing per month depending on your selection . Prices are discounted if you sign up for more months. We also offer multiple listing- discounts if you have several properties to advertise. This is a great option for real estate agents.

The prices for our services and products are in United States Dollars (USD) unless specified otherwise. Fees to subscribe for an advertising package must be paid in full and in advance. Click here for additional details on our prices and packages or to start advertising with us.

All advertising plans are 50% off for the next 1,000 members. Get Started Now!
Promo code is GoodLife!

You might have received a promotional code from a radio advertisement or other sources. Simply enter the special offer or discount code during Step One of your registration. Make sure to click on the word Enter code and update next to the promo code field box.

This action will automatically update the prices on your screen and reflect the benefits of your promotional code. Choose your package and then proceed to Step Two. All promotional codes have an expiration date so if the code you entered is not accepted and you would like to contact us about it, simply click here or use our contact form.

To celebrate our new design, all advertising plans are free for the next 1,000 members. Get Started Now!
No credit card required.

We accept payment by credit card such as American Express, Diner's Club, Discover, MasterCard and Visa.

If you are a large real estate agency with numerous agents and properties and need to arrange for another mode of payment, please contact us.

The advertising packages are not refundable regardless if you sell or rent your property before the expiration date of your package. Please review all the benefits and costs associated with our advertising packages before making any payment. Click here to review our Terms of Service.

You can list as many properties as you contracted for. For instance, if you want to list two properties using the same account information and you only have a one listing-account, you would need to upgrade to a multiple listing account. You can also choose to open a secondary account thought it would be more affordable and easier to manage to upgrade your membership level.

If you already set up and account for a single listing, choose an advertising package for your first property and post it. Once this is done, you can go back to your account, add a property and you will receive a prompt to upgrade in order to add a new listing.

Most prospective buyers will contact you via email by going to "CONTACT THIS LISTING" on your property listing. They won't be able to see your email address until you decide to answer then. Remember to check your email box to see if you have received any new inquiries.

Some prospective buyers might prefer to contact you by phone if you have made this information public. This is why we suggest you provide at least one phone number where they can reach you as well as your country of residency so that they can calculate the time zone difference.
It depends on the length of the package you have chosen. For instance, if you picked the 12 month-advertising package on March 1st, 2015, it will run until March 1st, 2016. You can always renew your listing by purchasing additional time or by upgrading your account at any time.

The date of your advertising package starts on the same day you make your full payment regardless if you wait to upload your listing information. To make full use of your advertising package, make sure to be ready to list your property on the day or soon after the date you sign up for a package. You can also cancel your listing at any time. There are no refunds if you cancel.
Yes, we offer free tips on our Real Estate Tools page or use the drop down menu Resources. We also have pages of information dedicated to Real Estate Agents and some for FSBO (aka for sale by owner).
We offer additional exposure on our website. For more details and discuss a customized plan just for you, you can contact us directly. We also offer off site and online advertising specifically targeting your real estate market. Click here to learn more.
Handle all inquiries seriously but be aware of fraudulent email going around on the Internet. Should you have any questions about a suspicious email, contact us immediately. Be wary of people who want to give you more money than your asking price, want to settle immediately by check or need you to send them money. Do not give any of your financial information to anyone who has contacted you.

Please report any spam or fraudulent email to us so that we can stop them from accessing our network and report them immediately to proper authorities. Thank you.

Once you have established that an inquiry is legitimate, we be advise that you employ the services of a professional company, such as a real estate agent, a broker or a real estate lawyer which will professionally and legally handle your sale and purchase agreement.

We will be happy to refer you to a trusted professional Real Estate Agent in your area. Simply contact us for such referral. You may also try our complimentary agent search page.
It is absolutely free for any agents who are members and have listings on our website.

We welcome all articles or short stories related to real estate or travel. We do not pay for publishing submitted articles. Only with your authorization will we publish your name. We reserve the rights to edit your article or short story in any way we feel appropriate (for instance we might shorten it or fix its spelling). Click here to share your article or short story with us.

We give many options. From the Property Search page you can choose For Sale or For Enter.

You can also use the right end column which has more criteria to choose from. Simply click on a region where you want to see properties. For instance, click over North America, if you are interested in a home in the United States or Canada.

We have organized our drop down menus into seven popular Real Estate regions: Africa - Asia - Australia Oceania - Europe - Middle East - North America and South America. Each region is then subdivided into countries. Some countries might also be subdivided into states or provinces, counties and so forth.

Additionally you can streamline your search by property type, minimum price and maximum price.
Congratulations! You have sold your property. If you still have time remaining on your advertising package, you should change the status of your property from ACTIVE to INACTIVE. This way prospects won't be contacting you anymore since your listing won't show up anymore on the site. Or you can change the listing to another property you might also have for sale. Make use of your remaining time. You would need to log in your account and change all of the information to reflect this other property.

If for some reasons your property becomes available again and your listing is still live, you can edit the status from INACTIVE to ACTIVE by logging back in your account.

You can edit any of your information at any time, as often as you want.

  1. Prospective buyers from around the world will be able to see your property. Why limit yourself to the people in your neighborhood? The more exposure you give your property, the higher the chance to find a buyer.
  2. You only pay a small fee while we spend a lot of money and time on search engine ranking so that our site and our directory of listings are visible on popular search engines such as Google and Yahoo.
  3. There is no need to build your own website. As you know, building a website, registering a domain name, hosting a site and listing it as a top ranking in the most popular search engines can cost thousands of dollars and takes a lot of time, effort and expertise.
  4. There is no waiting period. Your property is listed immediately on our website and categorized according to the criteria you have chosen. Why wait until tomorrow? Time is of the essence when it comes to selling real estate.
  5. We also offer free tools to help you be successful in the sale of your property such as tips, real estate news, travel news, etc.

If you have received a promotional code you may enter it on the first page during registration.

All major credit cards.

The advertising packages are not refundable regardless if you sell your property before the expiration date of your package. Please review all the benefits and costs associated with our advertising packages before making any payment.;'l

You can contact the vendor directly via email. You can do so by simply clicking on the "CONTACT THIS LISTING" button at the bottom the property listing you are interested in. Your message will be automatically send to them by email. It is the vendor's responsibility and choice to answer inquiries.

You might prefer contacting the vendor by phone if this information is available on the listing. Be aware of time zone differences when making your phone call.

If you are not receiving feedback from the vendors and still would like to communicate with them, contact us and we will try to make contact with them as we might have an alternate email address on file.

The vendors and buyers are responsible for handling all the negotiations about the sale and purchase of the property. We do not provide such services but are happy to offer hyperlinks to companies which do.

Yes, we can help you. All you have to do is email us details on the type of properties you are interested in and we will get back to you shortly.


AGENTS SEARCH DIRECTORY

- You must have active listings on our website.

- You must be a "real" real estate agent or real estate representative.

Simply make sure your account is set to User Type "Owner's Agent" under ACCOUNT section of your member dashboard.

When you log in to your dashboard, you can edit information for any listings from the “Listed Properties” tab, Account information from the “Account” tab, Billing information from the “Billing” tab, as well as edit Agent related information from the “Agent Profile” tab if you are signed up as a real estate agent.


TECHNICAL QUESTIONS

To create an account so you can start listing your properties, simply click on “Advertise” in the main menu and choose a plan. You can choose a plan that allows you have 1 or more listings, and the length of time your plan will last. If you have received a promotional code from the radio or other medium, you may enter it here. You will then need to enter your profile and billing information, and choose whether you are a property owner or a real estate agent. After payment is processed you can start listing properties immediately.

Again we provide an easy three-step registration process.

Step One: You choose from one of the advertising packages.
Step Two: You fill out your profile and billing information. You make payment with your credit card via our secured payment gateway.
Step Three: You fill out your property information and upload your photographs.

Simply follow the steps and, within seconds, your property will be listed on our website for thousands of prospective buyers to see.

Immediately! Our technology enables you to open an account, make payment and list your property in a matter of minutes. Once you click "UPDATE PROPERTY", you property will immediately show up on our website and search engine.

Your username is the email address you provided when signing up with us. Your password is the one you choose while registering. If you have saved our confirmation email in your email program, simply open the email and you will see your login credentials. If this is not possible, click here and we will send another email with your username and password to the email address you provided during your registration.

To edit your profile information, simply log in your account by entering your username and password.

The member log-in section is located on the top right of each page.

Once signed in, you can edit any part of your profile such as the contact name, email address, phone number, address, etc ... by clicking ACCOUNT. We suggest you edit your profile whenever such change occurs.

You can access your account and edit your profile as many times as you need to. We do not place a limitation on the number of accesses.

Since we do not restrict how much information you place in your property detailed description, you can type as much as or as little as you would like. Yet, you must understand that sometimes too much information is just that… too much information.

Properties must be described in English only. You should include a summarized description of your property. Focus only on the positives. Use space between paragraphs and important sentences. The use of bullet points is an effective way to highlight the assets of your property without having to write long sentences. We bly suggest that you do not use abbreviations or write in capital letters only since it makes it difficult to read.

Refrain from using htlm coding within your Listing Description unless you are familiar with coding. We suggest typing directly in the box or copying from a MS Word file.

If you have chosen to show your name, phone number or email, there is no need to add it in the detailed description. Visitors will be able to see this information on your listing.

Making the perfect detailed description for your property takes preparation. You might want to update it from time to time with new ideas you come up with.

As the manager of your account you can control the information you want the public to see on your listing.

If you are an agent, you might want to show more information such as your company name, fax number, address and so forth. Also, as an agent, make sure you make your listing a Owner's Agent in the ACCOUNT section of your dashboard. This way can also promote your real estate services.

For additional information about this special free service click here.

Refresh your Internet browser by clicking the refresh icon on the navigation bar. This simple step usually resolves the issue. If you still can't see your recent changes, log in your account and make sure you have selected the correct property type, category and country location. This is the most common error.

Another possibility is that your Internet connection was not working properly when you clicked on Save and UPDATE PROPERTY in your dashboard. If this is the case you would need to re-enter your property information.

We offer two user types for each of our plans:  Property Owner and Property Agent.

Note that you can switch back and forth between the two at any time after you create your account.

The only difference between the two is, if you select the user type Property Agent, you will have the opportunity to be listed on our Agents Search Directory. To be listed is complimentary to all of our registered members.

As a Property Agent, you will be able to enter your information from your membership dashboard which will make your profile automatically appear on our Agents Search. This is a great way to increase your exposure to both buyers and sellers in need of a professional real estate agent.

Again this service is completely free of charge; all that we ask if you only use it if you are a real estate agent. Note that our team monitors this page often and will remove any person who is not representing him or herselves truthfully and professionally.

If you do not wish to be listed and are an agent, simply select the option Property Owner.

Do not hesitate to email us should you have additional questions on the matter.

You can post up to 25 digital photographs. Yes, you have read correctly, 25 photographs! You do not have to post any photos if you do not want to but, studies have shown, that buyers are very visual. We suggest at least four photos so that prospective buyers can have a good feel for your property.
The first step is to check the speed of your Internet connection. Low speed Internet access might prevent you from uploading large files on the Internet. If this is the case, post your listing without the photos and, then, find a PC with high-speed access and upload your photographs from there.

Another option is to make sure that your photograph is a ".JPG" file. If it is not, you can use a program such as Photoshop, open the file and save it again using the ".JPG" extension. Still have problems? Do not hesitate to contact our technical team.

Though we suggest digital photographs, you have the option to scan a printed photo to a digital file. Once this is done, you can upload the file in your listing as you would with a digital photograph. If you do not have a scanner, you can visit your local copier/printer shop or Internet café. Often times, they provide scanning services. The quality of scanned photos is generally not as high as pure digital photographs. It will depend on the quality of the original photo, the scanner used and the manner it is scanned.

You can still log on into your account unless your account has been entirely deleted from our network either upon your request or our decision. After entering your username and password, you will see your profile but your listing will show as inactive. To reactivate it, simply click on the reactivate button and our software will walk you through the steps. It should only take a few minutes.


PRODUCTS PURCHASE

We have very instructive Real Estate books for sale . We also provide hyperlinks to companies who might offer useful services such as mortgage lenders and property management companies.

Simply click on the hyperlink of the desired vendor either by clicking on their advertisement image, their name or their website address. Once you enter their website, you will need to follow their ordering instructions.

If you bought a product from another company, you must contact them directly.

An estimated date of shipping or arrival was issued to you at the time of your purchase with us and once more in your order confirmation email. If it is 48 hours past the estimated date of arrival and you have still not received your item, please contact us immediately and will follow up with you shortly. We cannot guarantee that we can resolve the issue with the third party vendor but we will try our very best to assist you in this matter.

If you bought a product from another company, you must contact them directly.

The return and refund policy differs based on the product you purchase from us. The policy will be explicitly described at the time of your purchase and once more on your email confirmation. Do not buy a product or service from us if you do not understand or agree with the return and refund policy of the said-product or service.

Advertising packages are non-refundable regardless if you sold your property prior to its expiration date.

If you bought a product from another company, you must contact them directly.

All of the products are carefully inspected in our office or Amazon Store before being shipped to you. Should there be any problem, simply contact us immediately. The return and refund policy for each product is described at the time of purchase, on the email confirmation and in a flier included in the shipping box.

Third party vendors have their own terms, conditions and policies. Though we choose our vendors carefully, we are unable to control how they conduct their business or guarantee their products and services. Please contact their customer service department directly if you have any problem.

If they do not resolve your issue, let us know so that we might reconsider our relationship with them.




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